Privacy Policy

Kopiluwak.my (“we,” “our,” “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, kopiluwak.my.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Browsing behavior on our site

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

  • Session cookies

  • Persistent cookies

  • Analytics cookies

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To process and fulfill orders

  • To communicate with you about your orders, inquiries, or promotions

  • To improve our website and services

  • To send marketing and promotional materials (with your consent)

  • To ensure compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping partners, and other vendors who help us operate our business.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your data.

  • Correction: Request corrections to your data.

  • Deletion: Request the deletion of your data.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, please contact us at [insert contact email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Effective Date” and will be effective as soon as it is accessible.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: customercare@asiansecrets.my
Phone: +603 2284 9899 / +603 2201 8899
Address: C-11-4,5 & 6, Wisma Goshen, Plaza Pantai, No.5 Jalan 4/83A, Off Jalan Pantai Baru, 59200, Kuala Lumpur, Wilayah Persekutuan

Thank you for trusting Kopiluwak.my with your information.